Behavioral Analytics

Understand How Learners Navigate Your Elearning Courses

Track the complete learner journey through Articulate Storyline and Articulate Rise courses. Visualize navigation paths, discover exact slide drop-off points, measure time spent per slide, and see which elements learners click—with or without an LMS.

Start tracking learner flows

Native support for Articulate Storyline and Rise with 12 visual behavior reports.

Learner Navigation Paths

Visualize the Journey from First Slide to Final Exit

Discover how learners move through your training. User Flow Analytics renders intuitive Sankey diagrams that chart progression from the opening slide to completion.

Map branching decisionsTrace which branches, scenarios, and remedial paths learners choose when presented with options.
Track non-linear explorationSee whether learners follow recommended sequences or jump between chapters using menu controls.
Identify high-traffic hubsHighlight critical slides that serve as primary decision points or frequently revisited resources.
Follow cohort journeysFilter flow diagrams by date range to evaluate whether course updates improve navigation across iterations.

Friction Detection

Pinpoint Exact Slides Where Learners Disengage and Exit

Stop guessing why course completion numbers lag behind expectations. User Flow Analytics reveals the exact screens where learners abandon training.

Isolate drop-off pointsView an ordered ranking of slides with the highest abandonment rates across all learner sessions.
Compare against entrancesEvaluate exit numbers against the total volume of learners entering each section to assess true attrition.
Diagnose instructional barriersIdentify whether drop-offs stem from confusing instructions, overly complex interactions, or lengthy videos.
Distinguish completions from quitsDifferentiate between expected exits on formal summary slides and premature abandonment during core lessons.

Pacing Analysis

Measure Time on Slide Relative to Course Duration

Understand how thoroughly learners absorb your instructional content. Compare actual time spent on each slide against your expected design duration.

Detect click-through behaviorFlag slides where average time spent is significantly shorter than the audio narration or on-screen text requires.
Identify cognitive roadblocksPinpoint slides where learners linger far longer than expected, signaling confusing concepts or unclear tasks.
Slide revisit analysisTrack total visits versus visits per learner to discover which reference screens learners return to repeatedly.
Normalize by durationToggle between raw time-spent metrics and duration-relative percentages to quickly spot outliers.

Interaction Tracking

See What Learners Click on Every Slide and Player Control

Determine whether your interactive elements and course navigation assist or distract learners.

Slide element heatmapsMeasure clicks on buttons, hotspots, tabs, markers, and quiz options on individual slides.
Player control analyticsMonitor engagement with standard course player controls, including next, previous, pause, play, volume, menu, and resources.
Evaluate supplemental assetsVerify whether learners actually open linked PDFs, glossaries, and job aids provided in course sidebars.
Track custom eventsRecord custom trigger events to measure specialized interactions, simulation steps, or branching milestones.

Environment Insights

Track Across Devices, Browsers, and Locations

Ensure training performs consistently for every employee regardless of how or where they access it.

Hardware breakdownsReview the distribution of learners accessing courses on desktop computers, tablets, and mobile devices.
Browser verificationConfirm course compatibility across Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox.
Geographic distributionMap learner sessions across cities, states, and countries to support global workforce rollouts.
Daily and hourly patternsExamine daily user volumes and time-of-day activity trends to schedule course releases and live support.

Comprehensive Metrics

Explore All 12 User Flow Reporting Views

User Flow Analytics includes a complete suite of specialized reports that translate learner telemetry into actionable design insights.

Read our complete breakdown of all 12 views in the User Flow Reports guide.

Core behavioral viewsProgression, Slide Visits, Exits, Time on Slide, Slide Clicks, and Player Clicks.
Context and telemetry viewsDaily Users, Time of Day, Locations, Devices, Internet Browsers, and Custom Events.
In-depth metric guidanceLearn what each metric reveals and how to use it to optimize course architecture in our dedicated guide.

Implementation Steps

How to Add User Flow Analytics to Your Course

Create a Project

Set up a User Flow Analytics project in Cluelabs and select your authoring tool (Articulate Storyline or Articulate Rise).
Add the Tracking Code

Copy the lightweight tracking script into your Storyline slide triggers or paste the snippet into your Rise course head.
Publish and Launch

Publish your course and host it on any LMS, corporate intranet, or web server; tracking begins automatically as learners launch the module.
Optimize with Real Data

Open your Cluelabs dashboard to review visual flow diagrams, investigate high-exit slides, and refine your course design based on real learner behavior.

Common Questions

Frequently Asked Questions

How Does User Flow Analytics Differ from Standard LMS and SCORM Reporting?

Standard SCORM reporting is restricted to three data points: whether a course was completed, whether it was passed, and a single overall score. User Flow Analytics captures the entire journey within the module: every slide transition, time spent per slide, drop-off points, button clicks, and player controls, giving you actionable data to improve course design.

Does It Support Articulate Rise as Well as Articulate Storyline?

Yes. User Flow Analytics includes dedicated integrations for both Articulate Storyline and Articulate Rise, allowing you to capture identical behavioral insights across both authoring tools.

Can I Track Courses That Run Outside of an LMS?

Yes. User Flow Analytics operates over standard HTTPS web calls, enabling you to track courses hosted on corporate intranets, public documentation sites, or web servers with no LMS required.

Will Adding User Flow Analytics Slow Down Course Playback?

No. The tracking script is exceptionally lightweight and transmits telemetry asynchronously in the background. It creates zero perceptible delay or interruption for learners.

Can I Compare Learner Exits Against Total Course Entrances?

Yes. The Exits report includes an entrance comparison toggle that shows drop-off counts alongside the total number of learners who entered that section, allowing you to evaluate true proportional attrition.

How Are Learner Identities and Privacy Handled?

User Flow Analytics captures aggregated, anonymous interaction and telemetry data by default. It tracks sessions without storing personally identifiable information unless you explicitly configure custom learner identification variables.

Where Can I Find Detailed Definitions for Each Report?

You can review detailed definitions, interpretation frameworks, and instructional design recommendations for all 12 reports in our User Flow Reports guide.

Get Started

Optimize Your Courses with Behavioral Elearning Analytics

Add lightweight tracking to Storyline and Rise, visualize real learner journeys, and fix the friction points that cause course drop-offs.