Analytics Reference

Complete Guide to User Flow Analytics Reports

Understand what every metric in User Flow Analytics reveals about your elearning courses. Explore detailed definitions, interpretation frameworks, and instructional design recommendations for all 12 reporting views.

Start tracking learner flows

In-depth reference for Articulate Storyline and Articulate Rise course analytics.

Learner Navigation

Progression and Path Tracking

Understand how learners explore your course content, whether they follow recommended linear paths, and how they navigate branching scenarios.

Progression Report

What it showsAn interactive Sankey diagram mapping transitions between slides, charting every path taken from course entry to conclusion.
How to read itNode widths reflect user volume; flow lines reveal which branches or chapters learners choose when presented with options.
Instructional design actionDiscover whether optional remediation lessons or enrichment deep-dives are being utilized, and verify that branching scenario logic flows as intended.

Slide Visits Report

What it showsThe total number of visits to each slide, with the ability to toggle between total visits and visits per user.
How to read itA high ratio of visits per user highlights slides that learners return to repeatedly throughout their session.
Instructional design actionDetermine which reference slides, job aids, or instructions serve as persistent resources, and identify screens where confusing content forces learners to backtrack.

Course Attrition

Exits and Abandonment Analysis

Identify exactly where and why learners stop participating in your course before reaching the end.

Exits Report

What it showsAn ordered ranking of slides where learners exit the course, with a toggle to compare exit counts against total section entrances.
How to read itHigh exits on a final summary slide represent natural completion; high exits during mid-course lessons reveal friction points and abandonment bottlenecks.
Instructional design actionInvestigate slides with abnormal drop-off rates for overly dense text, confusing interactive mechanics, malfunctioning media, or misaligned assessment questions.

Learner Pacing

Time on Slide and Pacing Analysis

Evaluate whether your instructional pacing matches real learner behavior and identify where learners rush or get stuck.

Time on Slide Report

What it showsThe average time spent on each slide, with an option to evaluate time relative to expected slide timeline and audio duration.
How to read itBars significantly shorter than the audio timeline indicate rapid click-through; bars significantly longer indicate reading difficulty or cognitive overload.
Instructional design actionShorten overlong lessons that learners rush through, break complex multi-step instructions into smaller chunks, and add knowledge checks to reinforce skimmed material.

Element Engagement

Slide and Player Click Telemetry

Quantify how learners interact with specific visual elements, interactive components, and standard player navigation controls.

Slide Clicks Report

What it showsClick activity on individual buttons, tabs, markers, hotspots, and answer choices across selected slides.
How to read itVisualizes click frequency per element, revealing which interactive choices draw learner attention.
Instructional design actionVerify whether learners discover hidden clickable content, identify misleading visual elements that draw accidental clicks, and measure assessment engagement.

Player Clicks Report

What it showsUsage counts for standard course player controls, including next, previous, play, pause, volume, course menu, and resources.
How to read itHigh usage of the previous button signals backtracking; frequent resource-tab clicks confirm strong interest in supplementary reference files.
Instructional design actionDecide whether to keep or remove course player sidebars, evaluate whether custom navigation buttons outperform default player controls, and verify media player engagement.

Custom Events Report

What it showsTracking records for custom JavaScript triggers defined within your course project.
How to read itLogs specific instructional milestones such as simulation stages achieved, branching decision flags, or external link launches.
Instructional design actionMeasure specialized behavioral criteria specific to your organization’s training objectives without writing backend code.

Learner Context

User Activity, Devices, and Environment Reports

Understand when, where, and on what technology your employees complete their training.

Daily Users Report

What it showsAggregate daily learner counts over a selectable calendar date range.
How to read itReveals adoption velocity following an announcement and tracks long-term completion momentum across compliance cycles.
Instructional design actionCoordinate reminder campaigns and plan synchronous follow-up webinars based on actual completion curves.

Time of the Day Report

What it showsAn hourly distribution chart showing when learners launch and interact with courses.
How to read itIdentifies whether employees complete training during morning office hours, lunch breaks, or evening study periods.
Instructional design actionAlign technical support availability and schedule live Q&A sessions around confirmed peak activity windows.

Locations Report

What it showsGeographic distribution of learners broken down by cities, states/regions, or countries.
How to read itConfirms global rollout adoption across regional business units and international teams.
Instructional design actionIdentify business units with lagging participation and evaluate whether regional language localizations improve engagement.

User Devices Report

What it showsPercentage split between desktop computers, tablets, and mobile smartphones.
How to read itShows the physical form factors learners rely on to access your training.
Instructional design actionPrioritize mobile responsive layouts, touch-friendly button sizing, and condensed text for courses with significant smartphone access.

Internet Browsers Report

What it showsDistribution of web browsers used to access the course (Google Chrome, Apple Safari, Microsoft Edge, Mozilla Firefox).
How to read itHighlights the browser engines executing your HTML5 course output.
Instructional design actionTarget quality assurance testing on the specific browsers your workforce uses and troubleshoot reported rendering anomalies.

Continuous Improvement

How to Turn Behavioral Data into Course Revisions

Isolate drop-offs

Check the Exits Report to identify the top three abandonment slides in your course.
Examine pacing outliers

Open the Time on Slide Report to verify whether drop-off slides suffer from extreme read times or rushed click-throughs.
Inspect click behavior

Review the Slide Clicks Report on problem slides to determine if learners struggle with interaction mechanics.
Iterate and compare

Implement targeted fixes, republish the module, and use the date range filter in User Flow Analytics to measure improvements across cohorts.

Common Questions

Frequently Asked Questions

How Do I Know if High Time on Slide Indicates Deep Engagement or Confusion?

Compare the Time on Slide Report against the Slide Clicks Report. If high time spent is paired with active clicks on tabs, scenarios, or reflections, learners are deeply engaged. If high time spent occurs on a static slide with zero clicks or high exits, learners are likely experiencing confusion or disengagement.

Can I Filter Reports by Specific Date Ranges and Slides?

Yes. Every report includes an integrated calendar date range picker. Reports like Slide Clicks and Time on Slide allow you to select specific slides from a dropdown to inspect individual screens.

How Does User Flow Distinguish a Completed Course from an Exit?

The Exits report maps all course terminations. When exits occur on your final conclusion or certificate slide, they represent successful completions. Exits occurring on mid-lesson slides or knowledge checks represent drop-offs and abandonment.

Are Slide Numbers or Slide Titles Used in Reports?

User Flow Analytics displays both slide numbers and slide titles mapped directly from your authoring tool project, making it straightforward to match report data to your source .story or Rise project.

Can I Export Reporting Charts or Data Tables?

Yes. You can review all charts directly in your browser or copy structured data tables for stakeholder presentations and executive summaries.

Where Do I View These Reports in the Cluelabs Interface?

All 12 reporting views are available directly within your User Flow project dashboard under the "User Flow Reports" tab.

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