Training Course Case Study The company in focus for this case study operates in the thriving Hospitality sector. For confidentiality reasons, the actual name of the company has been changed. Recognizing the importance of efficient service delivery, the company identified an immediate need to develop an online course focused on Customer Service Excellence specifically for […]

eLearning Case Study The case study revolves around a noted company operating in the vast Telecommunications sector, for which the name has been purposefully altered in this article to respect their privacy. The organization saw a need to develop a comprehensive course on Wireless Communication Networks, specifically conceived for their Network Architecture employees. In congruence […]