user
@support
Help me understand Data Cloud pricing
The pricing plans are available here: https://cluelabs.com/pricing

You will see Data Cloud Read/Write Operations under each plan. This is how many times you can use the Data Cloud widget(s) in a month. One use event occurs each time you save a distinct data item to a cloud table or retrieve a data item from a cloud table. For example, in a scenario where your course contains 5 quiz questions, and you save the response to each question to Data Cloud: a learner who takes the course one time and responds to each question one time will use 5 credits. If you have 10 learners answering 5 questions each - you will use 5x10=50 credits.

You can track your current usage and your remaining credits on this page: https://cluelabs.com/account/usage

There is a default email notification that goes out when you exhaust 80% of the credits for the month, so this will give you enough time to make arrangements if needed. You can choose to upgrade to the next plan if you’d like to keep using Data Cloud in your courses or do nothing. If you run out of credits, you will not be able to use Data Cloud for the remainder of the billing period, and the credits will reset with the next billing cycle. You can verify that the notification is turned on (or turn it off if needed) on the Account page.
reply
Reply