user
@cmerrick
Account
Account
Word document formatting in PDF
Hi there,

I recently used your PDF Marker and the formatting I've applied in the Word document is not appearing in the exported PDF one Javasceript is applied in Storyline. For example, items I've made bold aren't appearing bold and H1 sizes are appearing as paragraph size.

Is there something I can do to prevent this?

Thanks :)
reply
Reply
Posted on 4/29/2024
user
@support
Hello. We are aware and working on it. In the meantime, if you use Google Docs as the source instead of uploading a file, the formatting in the PDF should come back as you have it without issues.
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Reply
Posted on 4/30/2024
user
@support
Hello. We've made some changes to how PDF Maker processes Word files, the formatting should now work well across different use cases. Please don't hesitate to let us know if you see any other issues. Thank you!
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Reply
Posted on 5/3/2024