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@john
Account
Account
Text variable contents not saved
My numeric variables' values are being stored OK. But my text variables' values will not store.
The storyline variable is 'email_address' and the corresponding field in Data Cloud is also 'email address'.
I have tried two versions of the code:
Firstly:
var player = GetPlayer();
var entry = player.GetVar("email_address");
CloudSet('email_address', entry);
Secondly:
CloudSet('email_address', email_address);
Both versions store the data as '0'
The storyline variable is 'email_address' and the corresponding field in Data Cloud is also 'email address'.
I have tried two versions of the code:
Firstly:
var player = GetPlayer();
var entry = player.GetVar("email_address");
CloudSet('email_address', entry);
Secondly:
CloudSet('email_address', email_address);
Both versions store the data as '0'
Reply
Posted on 9/17/2022
@support
John, in the Data Cloud settings, you probably set the type of the email_address field to numeric. So the text you're trying to write into that field evaluates to 0.
Reply
Posted on 9/17/2022
@john
Thanks for the suggestion, but nope. The variables in question are definitely set to be 'text'.
Reply
Posted on 9/17/2022
@john
Apologies, I read your helpful suggestion mistakenly as variable settings in Storyline.
In the data cloud table, they were indeed set to numeric. Missed that.
It works now, thanks
In the data cloud table, they were indeed set to numeric. Missed that.
It works now, thanks
Reply
Posted on 9/17/2022
@support
No worries at all. Thank you for posting the update.
Reply
Posted on 9/18/2022