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@olga
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Account
Name row is empty on mobile version
Use Leaderboar widget. When I complete the course on my PC the name is on the row (everythng is good), but on mobile phone the name is not displayed in the row.
should I do smth else for mobile version?
P.S. The result is shown in both ways (PS and mobile).
Thank you
should I do smth else for mobile version?
P.S. The result is shown in both ways (PS and mobile).
Thank you
Reply
Posted on 8/30/2022
@support
If the name is the last thing the user enters before the score is submitted, then you came across a known Storyline bug on mobile - it executes the trigger before updating the text box variable. To work around it, you can ask for the name earlier in the training, add another button to be clicked after the name is entered but before the trigger is executed, etc.
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Posted on 8/30/2022
@olga
Thank you for answer and help. It really works to enter the variable name on the previous slide. Before the result slide where Java trigger executed. Thanks a lot!
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Posted on 11/5/2022