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@elearningdevteam
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I'm trying to read a cell in a GoogleSheet, the value of that cell is used to update a variable in SL360.
I am trying to use the widget to read a value in one cell within a GoogleSheet file. I then want a variable in SL360 to have the value of what that cell is, in this example: 'Valid' and then I will use it to trigger what happens next within the module.
I have tried to follow the steps for the SheetsGet but that has not worked, for example:
The column in the GoogleSheet is called: status
The variable in SL360 is called: LicenseStatus
I have created the JS trigger: SheetsGet('status', 'LicenseStatus');
It doesn't seem to transfer the value from the Sheet and I have added the other variables required for the widget to run as per the instructions and given access to the sheet as instructed.
Has anyone got any work arounds or know why this may not be working?
Thanks in advance.
I have tried to follow the steps for the SheetsGet but that has not worked, for example:
The column in the GoogleSheet is called: status
The variable in SL360 is called: LicenseStatus
I have created the JS trigger: SheetsGet('status', 'LicenseStatus');
It doesn't seem to transfer the value from the Sheet and I have added the other variables required for the widget to run as per the instructions and given access to the sheet as instructed.
Has anyone got any work arounds or know why this may not be working?
Thanks in advance.
Reply
Posted on 4/11/2025
@support
Are you trying to read from a row that already exists? A new learner will automatically get a new row in the spreadsheet, which starts out blank, so by doing SheetsGet('status', 'LicenseStatus'); you're reading from a column 'status' but in a blank row. You can override that by changing the variable stencilsheetstoken to the row number that you need, but then keep in mind that all subsequent operations will also be occurring on that row, unless you change stencilsheetstoken agian.
Reply
Posted on 4/11/2025
@elearningdevteam
Hi, thanks for getting back to me.
So yes, everytime the module is launched I want it to take the value in cell A2 and set it as a variable in Storyline.
So would I right in saying the stencilsheetstoken text variable should have the default value of A2 or would the javascript code need to be changed?
Many thanks.
So yes, everytime the module is launched I want it to take the value in cell A2 and set it as a variable in Storyline.
So would I right in saying the stencilsheetstoken text variable should have the default value of A2 or would the javascript code need to be changed?
Many thanks.
Reply
Posted on 4/11/2025
@support
2 not A2. stencilsheetstoken is a row number.
Reply
Posted on 4/11/2025
@elearningdevteam
Thanks, I have changed that and tested it again but nothing displayed still.
Apart from the variable, does it need changing elsewhere?
Just to confirm, I have the following variable set up:
Name: stencilsheetstoken
Type: Text
Default Value: 2
Apart from the variable, does it need changing elsewhere?
Just to confirm, I have the following variable set up:
Name: stencilsheetstoken
Type: Text
Default Value: 2
Reply
Posted on 4/11/2025
@support
Another item you can check is whether the widget has loaded at the time you're trying to use it. For example, if both triggers (to load the widget and SheetsGet) occur when timeline starts, the SheetsGet is not yet defined as the Internet is not instant and it takes a second or two to load the widget.
If you want, you can upload your story file and we'll check what's wrong. We don't need your entire project, just that one slide with triggers.
If you want, you can upload your story file and we'll check what's wrong. We don't need your entire project, just that one slide with triggers.
Reply
Posted on 4/11/2025
@elearningdevteam
Thank you, I've been able to get it to work - it was all around the time it needs to run and trying to plan that into the project I will use it in. Thanks for the assistance.
Reply
Posted on 4/14/2025
@elearningdevteam
Hi, I managed to have this all working and it went through testing etc. now it seems to not be working.
Nothing has changed within the Widget, Sheet or Storyline project. I have tried giving plenty of time for things to run but it doesn't even display the information from the cell I selected.
Are you able to assist with why this may happen?
Nothing has changed within the Widget, Sheet or Storyline project. I have tried giving plenty of time for things to run but it doesn't even display the information from the cell I selected.
Are you able to assist with why this may happen?
Reply
Posted on 6/20/2025
@support
Hello,
If you check your usage statistics at https://cluelabs.com/account/usage you will see that you've used all of the available monthly quota (4,000 calls) for Google Sheets. If I may make a suggestion, make sure that you have quota alerts enabled in your account, this way you will know ahead of time if you're getting close and it will never come as a surprise.
If you check your usage statistics at https://cluelabs.com/account/usage you will see that you've used all of the available monthly quota (4,000 calls) for Google Sheets. If I may make a suggestion, make sure that you have quota alerts enabled in your account, this way you will know ahead of time if you're getting close and it will never come as a surprise.
Reply
Posted on 6/20/2025
@elearningdevteam
Thanks, is there a way of checking the useage in that what has used up the allocation? It will help identify the potential figures I will be looking at and how much it's used based on the current design.
Reply
Posted on 6/20/2025
@support
Yes, just look at your triggers. Any time you can SheetsGet() or SheetsSet() - that's one credit. Say, if your triggers call SheetsGet() once and SheetsSet() twice, then you will use three credits per user. If you have 100 monthly users, that will equate to 300 calls per month.
I just reset the count back to zero, so the widget will work again (assuming everything else is properly set up), but definitely check when and how often you use the Sheets functions to know exactly what to expect.
I just reset the count back to zero, so the widget will work again (assuming everything else is properly set up), but definitely check when and how often you use the Sheets functions to know exactly what to expect.
Reply
Posted on 6/20/2025
@support
Thought we should give you a heads up: we've been alerted to a large number of null responses from the same Google Sheets document and realized that it's your widget Sepsis_Escalla. The widget is connected to a sheet named "Sheet1" but your document no longer contains such a sheet. So all requests from the widget Sepsis_Escalla result in Google just dropping the call.
Reply
Posted on 6/21/2025