Please provide a brief description.
Please make a selection.
Please make a selection.
Please provide a description.
@paulmoody1
Account
Account
I am receiving multiple instances of an email.
1. A person completes an induction quiz created using Articulate Storyline.
2. The results are sent to the Cluelabs Email widget.
3. The person receives an email with their results, and I also receive an email of the results.
The problem is that I am receiving 4 or 5 emails of the results for that one person.
Never had this problem before. Has something changed?
2. The results are sent to the Cluelabs Email widget.
3. The person receives an email with their results, and I also receive an email of the results.
The problem is that I am receiving 4 or 5 emails of the results for that one person.
Never had this problem before. Has something changed?
Reply
Posted on 1/14/2026
@support
No changes, but we'll certainly check. Did you happen to update Storyline lately and publish your courses with a different version than before?
Reply
Posted on 1/14/2026