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@pete
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Email address to whitelist?
Hi there: We are implmenting the email PDF feature and a client has asked what email address/domain should be whitelisted by their IT department to ensure the email is coming through. In my testing, it looks like they should whitelist transactional@cluelabs.net, but is there anything else they would need to do? Thanks so much in advance.
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Posted on 12/12/2025
@support
Hello,
Currently, the system uses both widget-messaging@cluelabs.net and transactional@cluelabs.net. While this is unlikely to change in the short term, it's probably still safer to whitelist the entire domain cluelabs.net if they are able to do so.
Currently, the system uses both widget-messaging@cluelabs.net and transactional@cluelabs.net. While this is unlikely to change in the short term, it's probably still safer to whitelist the entire domain cluelabs.net if they are able to do so.
Reply
Posted on 12/12/2025