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@mohdfadzil
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Account
Display message once the usage limit reached
Hi! I'm having some trouble with the ClueLabs chatbot in Articulate Storyline. Once the usage limit is reached, is it possible for the AI to display a message instead of just leaving the response blank?
I've tried creating a trigger based on the %clabsAnswersResponseMessage% variable being empty, but it doesn't seem to work. Any help would be greatly appreciated!
I've tried creating a trigger based on the %clabsAnswersResponseMessage% variable being empty, but it doesn't seem to work. Any help would be greatly appreciated!
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Posted on 4/16/2024
@support
Hello. The response will always come back empty if the credits for the billing cycle are exhausted. If you know javascript, you can play with the widget js triggers to detect an empty response and set it to your custom message, that could be a solution for you.
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Posted on 4/16/2024