I want to delete test scores from all my leaderboards. I can see all the scores in the data panel; however, when I try to delete the scores (using the trash can icon), nothing happens. Help!
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Posted on 6/4/2025
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@support
Hi! What's the name of the leaderboard that gives you hard time?
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Posted on 6/4/2025
@gkozdrowski
It looks like the leaderboards in this series: IZ Individual Store 1 IZ Individual Store 2 IZ Individual Store 3 IZ Individual Grand Total
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Posted on 6/4/2025
@support
It probably has something to do with the number of rows, the system is designed to support up to 100 rows and I see that there are more rows in these tables. Do you need all data removed in all of these 4 tables?
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Posted on 6/4/2025
@gkozdrowski
I may need to keep some of the scores. Unfortunately, I'd have to go through each leaderboard and pick the ones to keep.
This is probably related to an earlier request (which you team was able to meet) to increase the number of scores on the leaderboard to 1000 rather than 100. This leaderboard is being used by a global company where hundreds of learners will be participating - so 100 max isn't sufficient.
If it helps, I can go through and remove the names of any scores that should be deleted. Would that make it easier for you to find and remove them?
Thanks
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Posted on 6/4/2025
@support
No worries, you'll get a private email with a response.