Hello,

The PDF Maker will take any variable, it doesn't really care whether the variable contains chat logs or anything else. So there's no reason why you can't concatenate all chats into a text variable and then export it into a PDF.

Is there a built-in variable or method to retrieve the full conversation text (e.g., {{chatLog}} or window.chatbot.getTranscript()) so that I can pass it to Storyline or a PDF widget automatically?

You can use online resources on JavaScript to learn more about coding in JS, but, in short, to concatenate strings in JavaScript, you just use a plus operator ("+" - a plus sign).

So, for example, if you want to store your log in a variable log and you use the standard variables clabsAnswersUserMessage and lclabsAnswersResponseMessage for the user and the chatbot text, adding two triggers (for when either the user or the chatbot say something - e.g. "when the variable changes") should do it.


let player = GetPlayer();
let message = player.GetVar('clabsAnswersUserMessage');
let log = player.GetVar('log');
log = log + 'USER: ' + message + "\n\n";
player.SetVar('log', log);


and


let player = GetPlayer();
let message = player.GetVar('clabsAnswersResponseMessage');
let log = player.GetVar('log');
log = log + 'CHATBOT: ' + message + "\n\n";
player.SetVar('log', log);


So, in the end, you will have the full chain in the Storyline variable log which you can then pass to the PDF.

Thank you! This is helpful.

Hi, just wanted to follow-up. After taking another look at the original post, I've realized that you said you embedded a web object, not implemented the chatbot directly in Storyline. The solution offered yesterday will not work in this case. Web objects are pages hosted directly on the original site (cluelabs.com in this case). And modern browsers have something called Same-Origin Policy, it prevents paged with a different origin (different site) to access content on the target page. So the two operate independently even though one is inside the other one.

Thank you for the follow up - I appreciate it! I will try implementing the chatbot directly into Storyline and see what kind of results I get.