Hello. Please post a link to your Storyline or Captivate file and we'll take a look. You can use a free service like WeTransfer or Dropbox to upload the file. Thank you!

Thank you for your response.
https://drive.google.com/open?id=1QiOgZpB2cV6qcZ7fBkydtrmbFvdFtFE_
Thank you in advance!!!

All the best!

Hi there. The black screen is not related to the widget, but is due to how you use a trigger on slide 1 to change the background color. There's another element ("presentation-container") on the slide that you don't see originally and that's black. This is what you see as a background in full screen. Consider changing the color of both elements on slide 1 (add the second line to your trigger):

parent.document.body.style.backgroundColor = "#d7f4f2";
parent.document.getElementById("presentation-container").style.backgroundColor = "#d7f4f2";

That should do it.

Hi,

I have just seen your response, sorry for the delay. I would actually like to use a background image...

Suggested changes in the code.......

Thank you in advance!!!!!!!!!!!!!!!!!

Hi Mark. The widget currently does not support background images.