user
@jefferycollins
Analytics does not display for courses with question banks
I love the Analytics widget/stencil!

The Analytics display for some of my courses, but other courses nothing displays. JavaScript setup to run via Master Slides @ star of slide.

Any suggestions?
reply
Reply
user
@support
Would you be able to send a link to one of the courses that's not collecting the reports? You can either post it here or send it via a contact us form. Thank you!
reply
Reply
user
@jefferycollins
3 out of 5 courses published with Analytic Widget/Stencil do not display data:

Authorization for Disclosure of Client Information - Public Relations (ADCI-PR):
--

Supporting Peoples Rights:
--

Health Support Protocol:
--
reply
Reply
user
@support
Thank you very much for reporting this! There was an issue with reports not recognizing question banks and breaking in the courses with question banks. We were able to identify and fix the issue based on your report.

If you clear the browser cache and/or hard reload the page to load the most recent files, then the reporting will work going forward.

Thank you very much for your message and please keep reporting the issues you encounter, this helps us make this a powerful tool the entire community can use.
reply
Reply
user
@jefferycollins
Thanks for your prompt response and action toward resolving this issue!
reply
Reply