Pricing and Billing

Do I need to pay to use the widgets?

Most widgets, even those that have usage fees, come with a free tier. The usage cost and the amount of free credits are not the same for all widgets. Locate the widget of your interest below to see its pricing details.

Do the free tier credits apply to each unique widget I save?

For billing purposes, there's a combined "usage bucket" for each widget type (e.g. leaderboards, data cloud, etc.). For example, if you have two widgets of the same kind, one with 120 calls and one with 150 calls, and the free tier for this widget type is limited to 100 calls, you will be billed for 170 combined usage credits exceeding the free tier.

Why am I asked to provide a credit card?

Some widgets won't work unless you have a valid card on file. Your card will only be charged for usage exceeding the free tier.

How do I know my credit card information is safe?

We partnered with Stripe to store the card information and process payments. Stripe uses the most stringent security standards that exceed industry security standards and are trusted by thousands of businesses of all sizes.

What happens if I don't have a card on file and my usage exceeds the free tier limit?

In this case, your widgets will stop working until a valid credit card is added.

When will I be charged?

The payments are processed on the 1st of each month.

What fees and taxes will be added to the invoice??

Our payment processor (Stripe) currently charges 2.9% + 30ยข per transaction. This amount will be added to the invoice. No sales tax is charged at this point, but this may change based on the law in your state or country.

Comparison Chart

500 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when a chart is displayed.

Custom List

200 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when a list is accessed.

Data Cloud

Reading/writing: 100 free API calls per calendar month, $1 for a block of 1,000 API calls afterwards (rounded up to the nearest 1,000).

Data storage: 1,000 entries (single field in a single row) per calendar month free, $1 for a block of 5,000 stored entries afterwards (rounded up to the nearest 5,000). You can avoid this charge by deleting the records you don't need.

Taxes and fees extra where applicable.

An API call occurs when a single value is saved to or retrieved from a table (including the metadata).

Dialog

100 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when the widget is loaded.

Email Messaging

10 free API calls per calendar month, $1 for a block of 1,000 API calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when an email message is sent out.

Full Screen Mode

1,000 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when the widget is loaded in a course.

Leaderboard

Writing: 200 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when a new row is added to a table.

Location

30 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when the widget code is executed in a trigger/action.

PDF Maker

30 free API calls per calendar month, $1 for a block of 500 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 500. Taxes and fees extra where applicable.

An API call occurs when a PDF document is generated.

Premium Widgets

Usage: 100 free API calls per calendar month, $1 for a block of 1,000 calls afterwards (rounded up to the nearest 1,000). Taxes and fees extra where applicable.

Technology charge (if applicable): varies.

Progress Bar

1,000 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when a progress bar is loaded in a course.

Sheets

100 free API calls per calendar month, $1 for a block of 1,000 API calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when a single value is saved to or retrieved from Google Sheets.

Single Chart

500 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when a chart is displayed.

Storyline 360 Custom Player

1,000 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when the color theme is loaded in a course.

Text Labels

200 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when the widget code is executed.

Timer

1,000 free API calls per calendar month, $1 for a block of 1,000 calls afterwards.

For billing purposes, monthly usage exceeding the free tier limit is rounded up to the nearest 1,000. Taxes and fees extra where applicable.

An API call occurs when a timer is loaded in a course.