Cant get full screen working.


So I have tried to make my course use this widget but I cant find out to make it launch when the course starts. I have tried everything I can think of but no luck. I noticed that someone had the same issue in another thread and support gave them a template file with it set up correctly but the link has expired. Can you please re upload.

Thanks for the help.


June 17, 2020, 7:42 am

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Hello. Please feel free to upload your file that does not work, we will take a look. You can use WeTransfer, Dropbox, or another similar service and post the link to the file in a response below.

June 17, 2020, 8:00 am

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Thanks, here is the link -

June 17, 2020, 8:54 am

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Your file looks good, but there are a few things that need attention:

On slide 1, going into full screen mode 1 second after the initialization code is called is probably too soon because it's unlikely that the widget will finish loading in 1 second. So when you call it, it's not yet ready, that's why it doesn't go into full screen. A better option would be to monitor the variable stencilrendered.

As per the "How to Use..." instructions: If you need to track from within the learning course whether the widget has loaded, create a variable stencilrendered and set its value to 0. Once the widget loads, the value will increase by 1.

Also, calling full screen when Next is clicked is a questionable technique. If you are already in full screen and call it again, most browsers will interpret this as a request to exit full screen, so you'll get the opposite of what you're trying to do.

June 17, 2020, 12:05 pm

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Thanks for the reply.

I am sorry but I am still having issues. I have added everything you have mentioned but it will still not launch full screen when the course starts.

If possible I would appreciate if you wouldn't mind simply editing my file so it will go full screen on launch that way I can look at how you have it set up and replicate it through our other courses.

This would be appreciated as we are looking to roll out this plugin through all our e-learing courses but I cant get it working in my example.

File is here if you would be so kind -

June 18, 2020, 4:58 am

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Here's the file showing the proper way to implement the widget: (see the triggers on the Master)

Note that even though there is a call to go into full screen as soon as the widget loads, most browsers will not grant it since this it's considered a bad user experience. But when initiated by the user (e.g. clicking the full screen button) the module should go into full screen on all modern browsers.

June 18, 2020, 9:40 am

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